Shipping policy
Shipping & Delivery Policy
Last updated: November 2026
Traventuria Sports fulfills orders directly from our dedicated European hubs in Austria and Bulgaria (Bansko central workshop). Every pair of skis and snowboards is tuned with Montana robotics, hot-waxed, and securely packed in heavy-duty reinforced boxes before courier pickup.
1. Order Handling & Dispatch
- Handling Time: Orders are mechanically inspected, waxed, and packed within 1 to 2 business days (Monday – Friday).
- Tracking & Insurance: Every shipment includes 100% door-to-door tracking and full transport insurance. Tracking details are emailed automatically upon dispatch.
2. Delivery Rates & Transit Times (European Union)
European Union shipments are handled via GLS Ground Tracked. Because all packages originate within the EU, there are 0% customs duties, zero tariffs, and no border delays.
| Destination Region | Transit Time (GLS) | Shipping Costs |
|---|---|---|
| Germany & Austria | 3–5 business days | • FREE SHIPPING on orders over €80.00 • €9.99 flat rate for orders €50.00 – €79.99 • €14.99 flat rate for orders under €50.00 |
| Italy & France | 3–5 business days | • FREE SHIPPING on orders over €90.00 • €11.99 flat rate for orders €45.00 – €89.99 • €19.99 flat rate for orders under €45.00 |
| Rest of European Union | 3–6 business days | Calculated at checkout based on destination |
3. Switzerland, United Kingdom & Norway
- Transit Time: 3–6 business days via GLS / International Postal Network.
- Customs: Export customs paperwork and commercial invoices are pre-attached to avoid unnecessary delays.
4. United States & International Delivery (100% DDP)
- Carrier & Speed: Express Air Cargo via FedEx International (5–7 business days).
- 100% DDP (Delivered Duty Paid): Traventuria Sports absorbs all US import customs duties and brokerage fees. No surprise charges upon delivery.
5. Ski Binding Calibration Disclaimer
Important Safety Notice: While ski bindings are mounted and inspected for mechanical functionality prior to dispatch, they are unset. Every skier must have their DIN release value calibrated in person by a certified ski technician using their personal ski boot prior to first use.