Shipping policy
# Shipping Policy – Traventuria Sports
At Traventuria Sports, we specialize in delivering premium, refurbished winter sports equipment worldwide. With central fulfillment facilities in Bulgaria and Austria, our dedicated team ensures your equipment is professionally prepared, packaged in heavy-duty protective boxes, and dispatched via trusted courier and postal networks.
---
### 1. Handling & Professional Service (1–2 Business Days)
Every pair of skis and snowboard undergoes a complete technical inspection before dispatch:
- **Base & Edges:** Machine-sharpened and hot-waxed, ready for the slopes.
- **Bindings & Safety:** Checked for structural integrity and mechanism functionality.
- **Boots:** 100% sanitized and inspected.
Orders are processed within 1 to 2 business days from our alpine hubs (Borovets, Bansko, Sofia, Austria).
---
### 2. Delivery Times & Free Shipping Thresholds
We provide fully tracked delivery across our 9 international shipping zones:
* **Balkans (Bulgaria, Romania, Greece):**
**2–4 business days** | *Free shipping on orders over €49.00* (otherwise €4.50 via Speedy/DPD).
* **DACH & Central Europe (Germany, Austria, Poland, Czechia, Slovakia, Hungary, Slovenia, Croatia):**
**4–7 business days** | *Free shipping on orders over €79.00* (otherwise €9.90 via DPD Ground/Eurodis).
* **Western Europe Core (France, Italy, Belgium, Netherlands, Luxembourg, Monaco):**
**5–8 business days** | *Free shipping on orders over €89.00* (otherwise €11.90 via DPD/Interconnect).
* **Iberia, Nordics & Baltics (Spain, Portugal, Andorra, Sweden, Denmark, Finland, Estonia, Latvia, Lithuania, Ireland):**
**6–9 business days** | *Free shipping on orders over €99.00* (otherwise €14.90 via DPD/SEUR/GLS/Posten).
* **UK, Switzerland, Norway, Iceland & Non-EU Europe:**
**6–10 business days** | *Free shipping on orders over €99.00 (£89 / 99 CHF)* (otherwise €14.90). Pre-cleared export documentation and VOEC compliance included.
* **Israel & Middle East (UAE, Qatar, Kuwait, Saudi Arabia, Bahrain, Oman):**
**9–16 business days** | *Free shipping on orders over €119.00* (otherwise €19.90 via Tracked Air Post).
* **Canada:**
**9–16 business days** | *Free shipping on orders over €119.00 (CAD 175)* (otherwise €19.90 via Tracked Post).
* **United States (100% Guaranteed DDP):**
**5–8 business days** | *Free shipping on orders over €139.00 ($150 USD)* (otherwise €24.90 via FedEx Air Cargo).
*All U.S. customs duties, clearance fees, and taxes are 100% prepaid (DDP). No surprise fees at delivery!*
* **Oceania & Far East (Australia, New Zealand, Japan, South Korea, Singapore, Hong Kong, Taiwan, Thailand):**
**12–18 business days** | *Free shipping on orders over €149.00 (AUD 240 / ¥24,000)* (otherwise €24.90 via Tracked Post).
---
### 3. International Postal Tracking Notice
For shipments handled via international postal agreements (Canada, Australia, New Zealand, Japan, Middle East):
1. The tracking barcode scans upon departure from European international transit hubs.
2. While your parcel is in international airline transit (between sorting hubs), tracking status remains unchanged for 7–14 days.
3. Live status updates resume automatically upon arrival and scanning by your national postal service (e.g., AusPost, NZ Post, Canada Post, Israel Post).
---
### 4. Heavy & Bulky Packaging
All skis (up to 185 cm) and snowboards are shipped in reinforced, double-walled freight cartons designed specifically to withstand international handling. You will receive an automated tracking link as soon as your dispatch label is generated.