Shipping policy

 Traventuria Sports' Shipping policy

With more than 11 years of experience in the skis and winter sports, our aim is to provide a friendly and secure shopping environment for our customers. Still shipping bulky items overseas is a great challenge and it remains a very complex task. A lot and different shipping companies are operating in various countries and regions. In those dynamic times, we are closely following the changes and carefully choosing the best shipping option for a particular destination.

Shipment processing time

We do our best to ship the skis on the same working day. 

Please, kindly note that all the skis and boards are getting serviced before being dispatched and in some cases, the time difference affects the shipping process.

Due to the fact that we have many storage departments, combining the order (if possible), may cause a delay in the shipping process.


Delivery Estimates

Bulgaria, Greece, and Romania: up to 3 working days.

The rest of the countries in the European Union: 7-9 working days.

Other countries in Europe: 10-18 working days.

The rest of the world: 28-40 days (Please, kindly note that as a result of the worldwide influence of Covid-19, sometimes it could take longer)

For the countries listed below, we use UPS courier services.

USA: 5-7 working days

Canada and Mexico: 8-10 working days

Australia and New Zealand: 10-12 working days


Customs, duties, and taxes

Traventuria Sports is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)



Traventuria Sports is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

Shipment confirmation and order tracking

Once your order is shipped, you will receive a confirmation email with the tracking number (if applicable).